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Frequently Asked Questions 

Corporate

Who is Tsogo Sun?
Tsogo Sun is a partnership between Southern Sun and Tsogo Investments. Tsogo Investments is a black empowerment group and the hotel component of Tsogo Sun's casinos is developed and managed by Southern Sun. For more information visit the corporate website, www.tsogosun.com.

What is Montecasino’s relationship to Tsogo Sun ?
Tsogo Sun holds the casino license for Montecasino. The property is the flagship development of Tsogo Sun, and is one of five licenses held by the company.

How do I go about applying for a job at Montecasino?
Job vacancies at Montecasino are advertised in the media as well as on our website under the 'Careers' menu tab.

Casino

Can I smoke at Montecasino?
Yes, in certain areas. There are two smoking casinos and several restaurants have designated smoking sections. Other than these specific places, Montecasino is a smoke-free zone.

What table games do you offer at Montecasino?
Montecasino has 70 gaming tables, both in the smoking and non-smoking casinos. These include American Roulette, Poker, Blackjack, Dice and Baccarat.

What denomination slot machines does Montecasino have?
Slot machines range from very low to high denomination as follows: 5c, 10c, 25c, 50c, R 1, R 2, R 5, R 10, R 20, R 50 and R 100.

Restaurants

How do I lay a complaint about bad service or problems with any of the restaurants or tenants at Montecasino?
Complaints should ideally be submitted through the Montecasino website's web queries form, located under the Contact Us menu tab.

Where do I find information on the meals or cuisine available at the restaurants at Montecasino?
Under the Restaurants section on our website you will find the contact details of all of the restaurants at Montecasino. You can also call the Montecasino Information Desk on +27 11 510 7999

General

How do I find out what's happening at Montecasino?
The calendar under the Entertainment section on our website has all the details of what's hot and happening at Montecasino.

Are children allowed at Montecasino?
Yes, children are allowed at Montecasino. However no persons under the age of 18 are allowed on the casino floor.

Does Montecasino have a childcare facility?
Yes, the Bambini Creche is a fun and safe haven for children aged between 1 and 8 years. For more information call +27 (0) 11 510 7000.

What activities does Montecasino have for children?
Montecasino has something fun for the whole family, including a our award-winning Cinema, the Magic Company and the Montecasino Bird Gardens.

Contact Details:

  • Movies at Montecasino: +27 11 511 0244
  • Magic Company: +27 11 511 0621
  • Montecasino Bird Gardens: +27 11 511 1864
What's On, Theatre, Events, Restaurants, Movies, Gaming, Hotels, Bird Gardens, Shopping, Maps Like Montecasino on Facebook Follow Montecasino on Twitter Tsogo Sun Blog Follow us on Google+ Montecasino on YouTube Follow Tsogo Sun on Instagram
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ABOUT MONTECASINO




CONFERENCES AND EVENTS
ENTERTAINMENT


JACARANDA FM
Jacaranda FM broadcasts from a satellite station at Montecasino
CONTACT MONTECASINO
+27 11 510 7000
Private Bag X118
Bryanston
2021
South Africa


FIND MONTECASINO
Montecasino Boulevard
(Corner William Nicol and Witkoppen), Fourways, Sandton, Johannesburg
26 01' 32.11" S | 28 00' 45.20" E
 
Montecasino supports responsible gambling WINNERS KNOW WHEN TO STOP. TOLL FREE HELPLINE 0800 006 008, GAMBLING ONLY FOR PERSONS 18 YEARS & OLDER
Gauteng Gambling Board | National Gambling Board | Responsible Gambling

   
OUR GAMING PROPERTIES
 
 
OUR HOTEL PROPERTIES
 
   
 
RESERVATIONS & CONTACT CENTRE
0861 44 77 44 | +27 11 461 9744
 
Corporate Office
+27 11 510 7800
 
Private BAG x200
Bryanston
2021
South Africa