Promotion
Rules

What you need to know

You need to know the following about our promotions and how they work! Firstly, you must be 18 years of age or older. The entry criteria, prizes as well as promotion rules may differ for each promotion – all the rules can be found in the tab specific to the promotion or ask one of our hosts at the Guest Services Desk.

General Terms & Conditions

  • This voucher can only be used once.
  • The use of these premises is at your own risk.
  • This voucher cannot be exchanged for cash.
  • You are entirely responsible for your own vehicle.
  • A gaming visit is defined as Slots and/or Tables play that is recorded on the patron’s Rewards card once within a 24-hour period (from 08h00 to 08h00).
  • This voucher excludes 3D films.
  • This voucher is valid until the specified expiry date and cannot be extended.
  • This voucher cannot be exchanged for cash.
  • This voucher is not valid in the 1st week of a release date.
  • This voucher is for a one-night stay at Palazzo Hotel for two including breakfast at Medeo Restaurant.
  • This voucher is valid until the specified date on voucher and may not be extended there after (the following dates are excluded 24th, 25th, 26th, 31st December and the 14th February).
  • Bookings subject to availability.
  • This voucher is not transferable, may not be converted to cash and, if lost, will not be re-issued.
  • For Reservations please contact reservations department on +27 11 367 4250 and quote the reference number on the prize letter. You will be required to produce the original prize letter on arrival at the hotel, copies will not be accepted.
  • A R500 refundable deposit is required to be paid upon check in at the hotel.
  • This voucher is for a one-night stay at Southern Sun Montecasino for two including breakfast at Punchinello’s Restaurant.
  • This voucher is valid until the specified date on voucher and may not be extended there after (the following dates are excluded 24th, 25th, 26th, 31st December and the 14th February).
  • Bookings subject to availability.
  • This voucher is not transferable, may not be converted to cash and, if lost, will not be re-issued.
  • For Reservations please contact reservations department on +27 11 367 4250 and quote the reference number on the prize letter. You will be required to produce the original prize letter on arrival at the hotel, copies will not be accepted.

Club 60

Club 60 is for our senior visitors.

Find out all you need to know about Club 60 specific promotions.

  • Any person under the age of 60, or who has been issued with a Refusal of Entry order, or who is self-excluded, or who falls into any category of excluded persons, is expressly prohibited from gambling and/or participating in this promotional competition.
  • This Club 60 promotional competition is exclusive to Montecasino Rewards Members (the “Participants”), and it is closed to any persons who are directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the company or marketing service providers, or spouses, life partners, business partners or immediate family members.
  • Cardholders earn points by playing Slots and/or Tables whilst using their Montecasino Rewards cards.
  • Participants will receive one entry ticket for every 1,500 points earned in the month leading up to the draw.
  • A maximum of one individual entry can be entered per person per draw.
  • Entries cannot be purchased for cash, points or through any other form of consideration.
  • Prize winners will be selected by way of a random draw. The draw will take place on the last Wednesday of every month from April to September annually.
  • On the day of the draw, Participants may print their entry at the eHost machines from 08h00 but may only place their entry into the entry box between 10h00 and 12h59.
  • All Participants are required to be present on the respective dates/times to be eligible for a prize. Provided that if a participant elects not to be present in person when the winner/s are announced, the Participant may nominate another person who has been duly authorised in writing to attend the draw on behalf of a participant in the form and manner determined by management, the details of which will be available at the Guest Relations
  • Participants or duly authorised representatives shall be required to present themselves within 90 seconds of the time of announcement, and must produce the valid ticket entry and positive and acceptable form of identification e.g. a South African I.D./South African Driver’s License/Passport or other official form of identification as approved by the casino and any other details as required. A re-draw will occur should Participants or duly authorised representatives not present themselves within 90 seconds.
  • Authorised representatives shall not be entitled to any prizes and shall not take receipt of prizes accruing to the Participants they represent.
  • Prizes are to be collected and signed for receipt thereof by the relevant Prize Winner (not representative), as the case may be, within 15 days from the date of the draw from the casino where the prize(s) were won.
  • The breakdown of cash prizes are as follows:
    • 1 x R3,000
    • 2 x R2,000
    • 3 x R1,000
    • 6 x R500
    • 8 x R250
  • All Club 60 participants who participate in and/or attend the draw on Wednesday and play within the criteria below will be eligible for return play Casino FreePlay on the following month’s Wednesdays.
  • The criteria for Return Play Casino FreePlay on the following month’s Wednesdays following the draw:
    • Black Cardholders: earn a minimum of 500 points on the Wednesday and qualify for R50 Casino FreePlay and a Montecasino drink voucher on the following month’s Wednesdays
    • Platinum Cardholders: earn a minimum of 400 points on the Wednesday and quality for R40 Casino FreePlay and a Montecasino drink voucher on the following month’s Wednesdays
    • Gold Cardholders: earn a minimum of 300 points on the Wednesday and qualify for R30 Casino FreePlay and a Montecasino drink voucher on the following month’s Wednesdays
  • Prizes are not transferrable and prize winners must sign for receipt of prizes.
  • All decisions are final, and binding and no correspondence or appeals will be entered into.
  • Any person transgressing the rules of this promotion will be disqualified.
  • In the event of technical failure or damage to the device used for the promotional draw, irrespective of the cause, another suitable device or method will be used, at the sole discretion of Management.
  • Every Participant in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
  • The above clauses are severable from each other. Should any clause or part thereof be found to be unenforceable by operation of the law, such clause or part thereof will be severed, and the remaining clauses shall remain in force.
  • Copies of these rules are available at the Guest Relations Desk

Casino FreePlay

Montecasino’s Casino Freeplay offering – all you need to know

  1. Casino FreePlay works on the basis of replacing your bet after every spin
  2. Casino FreePlay is loaded onto a Rewards card
  3. Once the card is inserted a welcome message and the current Casino FreePlay balance will be displayed
  4. Casino FreePlay must be activated by inserting a minimum of R10
  5. The Casino FreePlay can be used on multiple machines by removing the Rewards card and inserting it into another machine
  6. Casino FreePlay cannot be cashed out
  7. Only winnings or remaining credits can be cashed out

Copies of these rules are available at the Customer Service Desk

Our Montecasino Rewards Programme aims to reward our members each chance we get. No frills, no fuss – just relevant benefits that you can actually use!

WINNERS KNOW WHEN TO STOP

Tsogo Sun Gaming proudly supports the National Responsible Gambling Programme. Winners know when to stop. Only persons 18 years and older are permitted to gamble. National problem gambling counselling toll-free helpline 0800 006 008. Tsogo Sun Gaming casinos are licensed casinos.

Copyright © 2020 Tsogo Sun Gaming. All rights reserved

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